India Post Finacle Guide for RD loan Payoff error
Generally we will do
HPAYOFF for RD loan account when the customer wishes to pay the last
installment for the loan amount or during the loan account closure.
Sometimes when we do
HPAYOFF we will get the error "The unscheduled payment or demand
satisfaction is done after the value date. Reverse them before doing
Payoff".
Cause:
1. The said error occurs
when the loan repayment done after the value date i..e, after 1st date of the
month.
2. For suppose if a loan
account has 1000 balance and the customer repaid the amount on 04th date of the
month which means after 1st date of the month and the customer approached for
closure in another day i..e., after 04th day in the same month then above error
occurs during HPAYOFF.
3. In short we can say
that if the loan repayment date in a month and HPAYOFF date are different in a
same month then the above error situation arise in DOP Finacle.
Solution:
Step 1:- Reversal of transaction done in HLAUPAY menu for RD loan account.
Step 1:- Reversal of transaction done in HLAUPAY menu for RD loan account.
First we have to reverse
the last loan repayment transaction by using the menu HLAUPAY
a) Invoke HLAUPAY menu
b) Select the function as
Reversal
c) Then click on GO(F4)
d) By default value date
will be current date then change the value date of 1st date of the
month(Ex:- 01/01/2016)
e) Enter the loan account
number number __________
f) Then click on the
searcher beside the Reversal ID column.
g) Then the system will
display the transaction which was done in the same month.
h) Then click on the flow
id "COLL" then the system will display the transaction date and
transaction details
i) Then click on
Submit(F10)
j) Then System will
generate the tran id note down the tran id.
k) Verify the tran id by
using the same menu HLAUPAY in the supervisor login.
l) Then click on
Submit(F10)
m) Then the system will
display the confirmation message.
Step 2:- Clear the RD
loan amount and loan interest by using the menu HPAYOFF
a) In counter PA invoke
the menu HPAYOFF enter the loan account number and submit the transaction.
b) In Supervisor verify
the transaction done in HPAYOFF menu.
Step 3:- Close the RD
loan account using the menu CAACLA
a) In counter PA invoke
the menu CAACLA enter the loan account number and submit the transaction.
b) In Supervisor verify
the transaction done in CAACLA menu.
Step 4:- Close the RD
account using the menu CRDCAAC
a) In counter PA invoke
the menu CRDCAAC enter the loan account number and submit the transaction.
b) In Supervisor verify
the transaction done in CRDCAAC menu.
India Post Finacle Guide for Revival of silent SB Account Click Here
For India Post Finacle guide frequently used menus list Click Here
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