India Post Finacle Guide for RD A/C Closure

India Post Finacle Guide for RD A/C Closure

Step By Step Procedure in Detail - India Post Finacle Guide

1.Invoke CRDCAAC menu

2.Function - Close

3.Enter A/C ID

4.View the signature using F9

5.Click on GO(F4)

6.Select the box nearer to Close

7.Enter appropriate closure reason code

8.Select Repayment Mode as Cash/Transfer

9.Enter the Repayment A/C id for transfer

10.Click on SUBMIT(F10)

11.Verify the closure in supervisor login using CRDCAACV menu

12.Invoke HCASHPND menu for cash transactions

13.Click on the appropriate transaction id and post it.

14.It will reflect in the teller cash.

15.Verify the posted transaction ID using HTM menu in supervisor login.

Note 1: While closing the RD accounts for which SI entry exists to SB account then the system will throw the error 'Closure pending on SI'

Solution: In Counter PA - Invoke the menu HSSIM, select the function as "Delete" and click the searcher beside the instruction number, enter the RD account number and then click on Submit then the system will give the instruction number click on Instruction number and then Submit.

In supervisor - Verify the instruction number using the menu HSSIM and submit.

Then proceed for RD Closure this will work smoothly.

Note 2: For RD A/Cs having loan, there will be 2 cases.

They are mentioned below

1.RD account having loan account approaches for before maturity period (Premature closure).

2.RD account having loan approaches after maturity period (Mature closure).

Case 1:- RD account closure having loan before maturity period (Premature Closure)

Follow the above said closure procedure. The system will auto calculates the Net amount i..e, it will deduct loan amount and net balance to be paid to the customer will displayed by the system.

Case 2:-  RD account having loan approaches after maturity period (Mature closure).

1.Invoke HPAYOFF menu to payoff the loan amount with interest

2.Verify the same in the same menu in supervisor login.

3.Invoke CAACLA menu to close the loan account

4.Verify the same in the same menu in supervisor login.

5.Close the RD account using above said procedure.

Note 3: After submitting the closure at user end, Final value and interest value will be shown.

For principal value, we must subtract the interest value from final value.

Again don't add the interest value to the final maturity value.

We must add the refund of default obtained(in case of premature closure) to the final maturity value.

India Post Finacle Guide to Merge Inventory Click Here

India Post Finacle guide for SCSS A/C Extension Click Here

For India Post Finacle guide frequently used menus list Click Here

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