India post finacle guide for Problems in verification of Certificates Issue
In India post finacle,
For Issuing certificates through POSB cheque, we will enter the cheque number
while issue without checking whether that cheque book has been issued to that
particular SB account or not. In such cases system will allow the issue at counter
PA login but it will say Fish
off at supervisor login.
Solution:
For certificates issue,
different account number will be allotted for each certificate even though they
are having same registration number. Entered SB cheque number will be allotted
to the very first certificate of a particular registration number. We can
distinguish the first and last certificates by the account numbers as they are
in ascending order. Before proceeding, verify all other transactions for clear
view.
Step
By Step Procedure in Detail - India Post Finacle Guide
1. Invoke HFTI menu
2. Enter Entry user id of
the counter PA
3. Select Transaction
status as Entered
4. Click on GO (F4)
5. System will display
the transaction IDs and A/C IDs which are not verified.
6. Note down the very
first transaction ID, Its Debit A/C ID which is SB Account ID, Credit A/C ID
which is the account ID allotted to the first certificate and the amount of
transaction.
7. Delete the noted down
transaction ID using HTM menu in counter PA login after confirming the presence
of cheque number in HTM menu.
8. Verify the
registration number in supervisor login.
9. Now we have to add the
deleted transaction again using HTM menu
10. Invoke HTM menu
11. Function - Add
12. Transaction
type/subtype – Customer Induced
13. Click on GO (F4)
14. Enter A/C ID -
Customer’s SB A/C ID
15. Enter the amount
16. Click on ADD
17. Enter A/C ID –
Certificate A/C ID which we have noted earlier.
18. Click on
Contra-Adjustment button (3=3) beside the amount field.
19. Click on POST
20. Verify the
Transaction ID in the same menu in supervisor login.
21. Continue for certificate
printing using HDRP menu.
India Post Finacle guide
for Issue of Duplicate certificates Click
Here
India Post
Finacle guide for Certificates printing after issue Click
Here
For India Post Finacle
guide frequently used menus list Click Here
If you have any doubts or
if you got stuck with something, Please feel free to ask a question. Click here to
ask a new question or start a discussion.
2. Enter Entry user id of the counter PA
3. Select Transaction status as Entered
4. Click on GO (F4)
5. System will display the transaction IDs and A/C IDs which are not verified.
6. Note down the very first transaction ID, Its Debit A/C ID which is SB Account ID, Credit A/C ID which is the account ID allotted to the first certificate and the amount of transaction.
7. Delete the noted down transaction ID using HTM menu in counter PA login after confirming the presence of cheque number in HTM menu.
8. Verify the registration number in supervisor login.
9. Now we have to add the deleted transaction again using HTM menu
10. Invoke HTM menu
11. Function - Add
12. Transaction type/subtype – Customer Induced
13. Click on GO (F4)
14. Enter A/C ID - Customer’s SB A/C ID
15. Enter the amount
16. Click on ADD
17. Enter A/C ID – Certificate A/C ID which we have noted earlier.
18. Click on Contra-Adjustment button (3=3) beside the amount field.
19. Click on POST
20. Verify the Transaction ID in the same menu in supervisor login.
21. Continue for certificate printing using HDRP menu.
India Post Finacle guide for Certificates printing after issue Click Here